Coast is a full-service accounts receivable management and contact center company, dedicated to respectful and ethical communication with consumers. We provide essential debt collection and business process outsourcing services to hundreds of campuses; universities; federal, state, and county governments; municipalities; and courts.
With industry leading processes, security, compliance, and a robust, professionally trained staff, Coast can quickly adapt to, implement, and exceed client expectations on contracts of any size and scope.
Since 1976 we have worked to perfect both the art and science of student loan and government-related collections.
Our Mission is to preserve the integrity and reputation of the institutions we serve throughout the collection process. We increase our clients’ profitability by helping consumers address their obligations while enhancing their future financial opportunities.
We are dedicated to delivering superior customer service to both our clients and their consumers and maintaining our status as experts in the field of education and government receivables.
Coast maintains a professional corporate environment that encourages teamwork in our associates and rewards enthusiasm and success.
We promote training that furthers the professional goals of our staff, and strive to promote from within, building upon the staffing resources we already have. We continue to provide the highest levels of customer service, forging relationships that last long beyond the contract signing.
We provide high quality contact center and debt collection services on behalf of the nation’s colleges, universities, and government agencies by focusing on these key commitments: