About Coast Professional
Who We Are
Coast is a full-service BPO service provider, dedicated to respectful and ethical communication with consumers. We provide essential services to federal, state, and county governments, municipalities, courts, and hundreds of private entities nationwide.
With industry-leading processes, security, compliance, and a professionally trained staff, Coast can quickly adapt to, implement, and exceed client expectations on contracts of various size and scope. Our team adheres to the highest compliance and customer service standards, ensuring they manage complex conversations with consumers effectively and professionally.
48+
More than 48 years of industry experience.
What We Stand FOR
At Coast, we uphold the highest standards of integrity, efficiency, and ethics. Operating multiple contact centers with a 100% US-based workforce, we are committed to delivering superior customer service to our clients and their consumers nationwide.
Since 1976, we have refined the art and science of effective communication, consistently working to exceed client expectations.
COAST CULTURE
At Coast, our greatest asset is our people. With 48 years of industry leadership, the company fosters a culture of respect, collaboration, and continuous development. We offer a supportive work environment that includes competitive healthcare plans, an employer matched 401(k) savings account, and generous paid time off. Our Anniversary Program celebrates and rewards employee milestones, while ongoing training and development opportunities foster career advancement. We promote from within and build upon our existing talent, ensuring that every team member thrives both personally and professionally. Our commitment to a professional and collaborative corporate environment enables us to deliver exceptional client service and build lasting relationships.
Differentiators
What sets coast apart
- Our People
- Innovative Technologies
- Dedicated Service
- Consumer Protection