Internal Revenue Service Access

Did you receive a letter from the Internal Revenue Service (IRS)?

Coast Professional, Inc. has been contracted by the IRS to help taxpayers
resolve past due accounts using procedures approved by the IRS.

Working on the agency’s behalf under its Private Debt Collection program, Coast Professional, Inc. maintains a strict compliance program to provide quality service, fair treatment, and adhere to all taxpayer rights. Our employees are trained to follow all applicable regulations and consumer protections.


The easiest way to communicate with Coast Professional, Inc. is by phone.

Please reference the Taxpayer Authentication Number
that was mailed to you to confirm your identity.

Phone
TOLL FREE:

(888) 928-0510

mailbox
TO PAY BY MAIL:

Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0010

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TO PAY ONLINE:
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FAX DOCUMENTS:

(866) 705-5797

Private collection agencies such as Coast Professional, Inc. working on behalf of the IRS will not contact you via email.

Smiling woman on headset
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Woman at laptop

Payment can only be made directly to
the IRS or through a Pre-Authorized
Direct Debit with Coast Professional, Inc. drafting a check on your behalf.

People on Headsets

Additional information on the
Pre-Authorized Direct Debit
payment method is available
by contacting Coast Professional, Inc.

Before a Coast Professional, Inc. representative calls to help resolve your overdue taxes, you will receive two letters:

  • Notice CP40 and Publication 4518 from the IRS. These documents let you know that your overdue tax account was assigned to a private collection agency, and
  • A letter from Coast Professional, Inc., with instructions on how to resolve your debt.

Both of these letters contain a Taxpayer Authentication Number that is used to confirm your identity. Have it available when calling us.

Throughout the debt resolution process, letters and phone calls will be the only ways we reach out to taxpayers. During each phone call, the representative will identify him or herself as a Coast Professional, Inc. employee working on behalf of the IRS and take you through the authentication process to verify your identity. Private collection agencies such as Coast Professional, Inc. working on behalf of the IRS will not contact you via email or text.

Payments can only be made directly to the IRS or through a Pre-Authorized Direct Debit with Coast Professional, Inc. drafting a check on your behalf. Additional information on the Pre-Authorized Direct Debit payment method is available by contacting us at (888) 928-0510.

Payments by check are to be mailed directly to the IRS at the following address:

Department of the Treasury

Internal Revenue Service

Kansas City, MO 64999-0010

To make online payments or apply for a payment plan with the IRS at www.irs.gov/payments.

You will never be asked to pay with a pre-paid debit card or wire transfer. If this occurs, or if anyone other than Coast Professional, Inc. calls you about your debt, it is a scam.

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