'CoastLines' Company Newsletter | Issue 46

Issue #46                                                                                          December 2024




As the holiday season approaches, we want to take a moment to express our heartfelt gratitude to each and every one of you for your outstanding efforts, hard work, and commitment to excellence throughout the year. You have all been integral to Coast's continued success, and we couldn't have reached this point without your contributions. We hope your holidays are filled with joy, relaxation, and quality time with loved ones. Happy holidays and here's to a wonderful new year ahead!



Want to join in on Coast's holiday festivities? Click here to take a look at Coast's full holiday calendar and find out how you can participate!



Coast is a Training Magazine Apex Award Winner for the 6th Year!

Coast received exciting news this season when, in late November, we were named a 2025 APEX Award winner by Training Magazine. This distinction is reserved for organizations running the most successful and effective learning and development programs in the world - and it marks our sixth consecutive win in the category. The team will find out our rankings in February. Hats off to everyone that assisted with the submission.

Coast's commitment to continuous improvement and employee development has never been stronger, and we are thrilled to be recognized among the best. Thank you to our amazing team who plays a vital role in our company's success and for further solidifying Coast as the gold standard for contact center and accounts receivable management solutions.

Read more about the 2025 Training Magazine Apex Award here.


Open Enrollment has Begun!

It's open enrollment time! All benefits-eligible employees must make their elections by the end of business on December 18th. To complete your elections, please log into UKG, navigate to "Myself," then select "Open Enrollment" and choose "Open Enrollment 2025." If you have any questions, please direct them to benefits@coastprofessional.com. Additionally, all employees will receive an informational email, which you can refer to once it's sent out for further details. Make sure to complete your enrollment on time!

Nominate a Coast Core Champion!

At Coast, we know that our people are the heart of everything we do. To celebrate the amazing work we all put in every day, we've launched the Coast Core Champion employee appreciation program that's rooted in Coast's core values.
Nominate a Coast Core Champion Today!

Talent Acquisition would like to share our current openings:

  • Consumer Care Representative
  • Customer Service Representative
  • System Support I

We encourage you to spread the word and refer friends, family, or anyone you believe would excel in any of our ongoing contracts. For questions on the referral programs, please ask your manager or reach out to our Talent Acquisition department at careers@coastprofessional.com.

Congratulations to Lisa Reese, Senior Vice President of Compliance, for winning the Women in Consumer Finance Uplift Awards 'Compliance Champion' award! The Uplift Awards celebrate some of the best and brightest women in business today.

Lisa's leadership fosters clarity, unity, and a touch of humor. She isn't merely a leader, she's an anchor that keeps our team united, informed, and resilient. Under her compliance leadership, Coast does not skip a beat.




No Shave November Winners Announced!

This past month, Coast participated in No Shave November to raise awareness for cancer and to bring the team together for a meaningful cause. The results are now in! The winners by category are as follows:

  • Best Beard: Bryon Monteleone
  • Best Unshaven Legs: Carly Cook
  • Most Expressive: Lisa Spamer

Congratulations to the winners, and a round of applause to all participants for making this such an enjoyable event. Thank you to everyone who participated and voted! Of course, let's not forget the purpose behind this fun - raising awareness for cancer together!


Click here to see all the birthdays and anniversaries for December and January.


This month's Coast Comic was creatively thought up by our Training Lead, Bryon "B-Mo" Monteleone and designed by our Marketing Specialist Daniel Heiler.


Click to enlarge

Click here to learn how to submit your comic strip for possible inclusion in a future CoastLines newsletter.


As part of our Coast Cares initiative, we're supporting the American Cancer Society for Q4. Let's continue to show up for causes that make a difference!

Instructions on how to sign up for the charity program can be found on the home page of UKG.

November's winner of eight (8) hours of PTO/VACA:

  • ChaTorea Griffin


United HealthCare has some fantastic benefits that can help you with will services, forming healthy habits, earning free cash with every step, and more. Below are a few links to find out more: