'The Toast of Coast' Company Bulletin | Issue 14



Company Bulletin

Issue #14                                                                                           December 2024

'The Toast of Coast' is a monthly bulletin dedicated to celebrating and showcasing the outstanding achievements of our top performers. Join us in applauding the excellence within our team!

November Top Performers:

Coast Recognized by the GLOW Workforce Development Board
Breaking news we can all be proud of! Coast has been recognized as a Top Performer by the Genesee-Livingston-Orleans-Wyoming Workforce Development Board (GLOW-WDB) for supporting job growth and enhancing local economic development.

A special shoutout to Jamisen Jensen from our IT team, who received the Jay Lazarony Youth Recognition Award.


Pictured from Left to Right: Tracy Byrd, Livingston County Office of Workforce Development; Jamisen Jensen; Cheri King; Desiree Dickey; Sheila VanAuken, Livingston County Office of Workforce Development

Campus, Top Performer
Sheronda Coleman

Compliance, $25 Gift Card Winner
Jessica Cox

Compliance, Top Manager
Mary Lou Stolarski

100% Compliance for the Month of November



Human Resources, Top Performer
The HR Department would like to give a big thank you to Brittany Minster, Chelsea Crawford, Carrie Donegan, and Tammy Schirmer for their exceptional dedication and tireless efforts during open enrollment! Your hard work, attention to detail, and commitment to ensuring a smooth process have not gone unnoticed. We truly appreciate all that you do to support our team and make this important time of year a success. Thank you for your outstanding contributions!

AppDev, Top Performer
AppDev's top performer this month is Chad Dirks, for his assistance on the IRS line of business as well as his willingness to help others. Chad recently resolved issues around the reversal process, return review, and PADD sign date concerns. Chad always keeps his eye on processes to try and identify these issues as soon as possible and is always willing to jump in when needed. When a teammate needs help Chad makes time to assist and ensure his knowledge is shared across the team.

Client Service, Top Performer
Client Service wants to thank its top performer Jesca Conner for truly going above and beyond this season and for spreading joy and positivity throughout the office! From passing out thoughtful gifts and goodies to decking out the space with festive decorations, her efforts have made a significant impact on our team's morale and holiday spirit. Jesca's enthusiasm and dedication have not only brightened the workplace but have also brought everyone closer together.

Talent Acquisition, Top Performer
Talent Acquisition is pleased to recognize Meagan Goven! Talent Acquisition now has a new report that tracks weekly Talent Acquisition call volume. In the first week of reporting, the team successfully managed over 400 calls (both incoming and outgoing), and Meagan personally handled 139 of those calls, which is a significant achievement, especially considering this is in addition to maintaining all of her other Talent Acquisition responsibilities. A special recognition goes out to her for her outstanding performance, Great job, Meagan!

Fiscal, Top Consumer Performers
Patrick Zimmerman - 214% of goal
Joanne Bullock - 202% of goal
Maria Hoyos-Reguera - 200% of goal
Tiffany Lafferty - 153% of goal
Catherine Perry - 134% of goal
Keith Pillo - 117% of goal

Fiscal, Top Commercial Performers
Cara James - 1189% of goal
Brandon Burns - 430% of goal
Zachary Hentze - 282% of goal
Jessica Cox - 265% of goal
Marissa Roffe - 140% of goal
Sarah Dunway - 137% of goal


Fiscal, Top MSP Performers
Jessica Farrell - 424% of goal
Belicia Torres - 143% of goal
Casey Creamer - 133% of goal
Candice Rodriguez - 100% of goal


HUBFirst DMCS, Top Performers - Monthly QA Average
April Boyce - 97%
Connor Dixon - 97%
Dates Lillin - 95%


HUBFirst AidVantage, Top Performers
Maria Torres - 100%
Hunter Manning - 99%
Rachel Best - 98%


Coast AidVantage, Top Performers
Shaneka Thompson - 96%
Sarah Pfuntner - 95%
Eboni Pleasant - 93%

IRS, Top Performers - Top 50% RPC for November


Marketing, Top Performer
This month, we're recognizing our "newest" team member: Brooke Tillman! Surprise-it's Brooke Singletary! With over 23 years in the industry and 12 at Coast, Brooke has held nearly every Marketing role imaginable, guiding our team with fearless leadership and unmatched expertise. While her name is new, she'll still appear as Brooke Singletary in our directory, email, and Teams. Congratulations, Brooke, on your marriage and for being this month's Top Performer!

MOHELA, Top Performers - QA Performance
Chrishanda Coleman - 95%
Jennifer Ortiz - 95%
Lashontra Cobbs - 93%
Germany Smith - 92%
Shelby Blake - 92%
Carly Cook - 90%
Naja White - 90%

MOHELA, Top Performers - Perfect Attendance
JahAsyane Harris
Latyreakia Robinson
Germany Smith

Muni, Top Performer
Jessica Pena-Cora

Oregon, Top Performer
Matthew Vickers

November Coast Core Champions



November Coast Core Champion MVPs
Diana Conti
Elizabeth Dietrich
Tyler Pirdy
Jordan Strobel