Media

FOR IMMEDIATE RELEASE

Contact:
Brooke Singletary, Vice President of Marketing & Government Relations
Coast Professional, Inc.
4273 Volunteer Road
Geneseo, NY 14454


Main: (800) 231-0225
Direct: (318) 307-9856
Fax: (866) 682-1915
Email: bsingletary@CoastProfessional.com
Web: www.coastprofessional.com

WINCHESTER, KY (August 1, 2026) – Strategic BPO Solutions, LLC (StratBPO), a joint venture between Coast Professional, Inc. (Coast) and Vitalizing Business Solutions Inc. (VBS), is proud to announce that employees in its Winchester, Kentucky office raised $1,740during the second quarter to support Ronald McDonald House Charities of Lexington (RMHC Lexington). RMHC Lexington is a nonprofit organization dedicated to strengthening families and promoting healing by keeping parents and children close to one another during medical care. StratBPO’s quarterly donation initiative empowers employees to support charitable organizations making meaningful impacts in the communities where they live and work.

Each quarter, StratBPO employees nominate local nonprofits and vote on which organization will receive the collective employee donation. This quarter, RMHC Lexington received the most votes, and the remaining nominees will remain under consideration in future quarters. Employees across the Lexington office expressed strong appreciation for RMHC’s mission, particularly its commitment to breaking down barriers for families navigating a child’s medical treatment.

Since opening its doors in 1984, Ronald McDonald House Charities of Lexington has provided a welcoming home‑like environment for families with children receiving care at nearby medical facilities. RMHC Lexington offers lodging, meals, transportation assistance, and daily support at no cost to families. Its network of programs—including the Ronald McDonald House Family Room at Golisano Children’s at University of Kentucky (UK), Care Cart services inside the hospital, and the Ronald McDonald Care Mobile providing pediatric dental care across Eastern Kentucky—touches more than 10,000 families each year. These efforts allow parents to stay close to their child’s bedside, focus on healing, and maintain strength through some of their most challenging moments.

“Ronald McDonald House Charities of Lexington plays an extraordinary role in supporting families when they need it most,” said Shurlon Thompson, Founder and CEO of VBS and managing member of StratBPO. “Their programs ensure that parents can remain close to their child’s care—something that brings comfort, stability, and hope during incredibly difficult times. Our employees felt deeply connected to this mission, and we are honored to stand behind an organization that uplifts families across the entire region.”

StratBPO’s contribution will help RMHC Lexington continue providing lodging, nourishment, emotional support, and essential resources to thousands of families each year, ensuring that no family faces a child’s medical journey alone.

About Ronald McDonald House Charities of Lexington
Ronald McDonald House Charities of Lexington provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Through its Ronald McDonald House, Family Room, Care Cart, and Care Mobile programs, RMHC Lexington supports nearly 500 families through residential stays and more than 10,000 families through hospital‑based programs each year. Every service is provided at no cost to families. Learn more at https://ronaldmcdonaldhouselex.org/.

About Vitalizing Business Solutions Inc.
Vitalizing Business Solutions Inc. (VBS) empowers organizations to revolutionize their processes and strategies through expert guidance in business process management, program and project management, risk management, and supply chain logistics. By leveraging advanced technologies and industry best practices, VBS implements continuous improvement services that boost productivity, enhance quality, and reduce costs. Their comprehensive range of solutions includes acquisition and administrative support, business analysis, process re-engineering, and extensive training and development. With a steadfast commitment to quality, VBS received “Exceptional CPARS” ratings for service, schedule, and management in fiscal years 2023, 2024, and 2025, and is proudly celebrating its tenth anniversary, marking a decade of trusted partnership and proven results. Discover more about VBS at www.vitalizebus.com

About Coast Professional, Inc.

Coast Professional, Inc. (Coast) is a leading BPO provider specializing in omnichannel contact center and collection services for commercial, private, and government clients. Recognized in 2026 as a Best Place to Work for Women by Best Companies Group, Coast continues to invest in a strong peopleforward culture and industryleading training programs. Celebrating 50 Years of Connections in 2026, Coast is a ninetime Inc. 5000 honoree for America’s FastestGrowing Private Companies, and was recently ranked 6th in the 2026 Training MVP Awards by Training magazine, marking seven consecutive years of recognition for excellence in employee development. Coast has also earned multiple Best Places to Work in Collections awards from insideARM.com and Best Companies Group. More information is available at www.coastprofessional.com

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