Leadership
OPERATING BOARD
Click on each photo for a full bio

Jon Prince
Chief Executive Officer
Jon is responsible for setting the overall vision and strategic direction of the organization while ensuring operational excellence and long-term growth. He works closely with the operating board and executive team to drive performance, foster innovation, and uphold the company’s values. Jon began his career at Coast in 2009.
Jon Prince
Chief Executive Officer

Micah Pulliam
President and Chief Financial Officer
Micah provides strategic leadership across the organization while overseeing all financial operations, including planning, budgeting, and reporting. He ensures financial health and sustainability while driving growth initiatives, supporting long-term success. Micah has been part of the Coast team since 2015.
Micah Pulliam
President & Chief Financial Officer

Annmarie Buchanan
Chief Information Officer and Chief Information Security Officer
Annmarie leads the organization’s technology strategy while ensuring robust cybersecurity across all systems and data. She combines oversight of IT infrastructure and information security to support business goals and to drive operational excellence. Annmarie has been a part of the Coast team since 2014.
Annmarie Buchanan
Chief Information Officer &
Chief Information Security Officer

Michael Del Valle
Chief Compliance Officer and General Counsel
Michael plays a pivotal role in driving critical compliance initiatives across the organization. He offers strategic legal counsel, oversees regulatory compliance, and manages both internal and external audits. Michael has been an integral part of Coast since 2021.
Michael Del Valle
Chief Compliance Officer
& General Counsel

Brent Henderson
Chief Human Resources Officer
Brent leads the development of departmental accountabilities across key areas such as talent acquisition, staffing, compensation and benefits, and employee engagement. He partners closely with Coast’s management team to shape company policies that reflect best practices and align with industry standards. Brent has been with Coast since 2021.
Brent Henderson
Chief Human Resources Officer
LEADERSHIP TEAM
Chris Brown
Senior Vice President of BPO Operations
Lisa Reese
Senior Vice President of Compliance
Kelly Hill
Controller
Matthew Isaacson
Vice President of Business Development
Tara Malcolm
Vice President of Operations
Michael Moran
Vice President of IT Application
Support & Development
Brooke Singletary
Vice President of Marketing
& Government Relations
William Washburn
Vice President of Operations
Diana Day
Senior Director of Business Development
Brittany Minster
Director of Human Resources
Josh Sick
Director of IT Infrastructure & Security
Jeff Thomas
Director of Marketing
Patrick Goodell
Business Project Manager
