Compliments & Complaints

COMPLIMENTS

We love hearing feedback from consumers about our services. Please complete the following form to let us know how your experience was with Coast.

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Coast does not typically communicate with consumers via email so other contact information must be provided for a response.

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CONCERNS

Have a concern, question, or compliment you’d like to share with us? Please fill out the form below and we’ll do our best to resolve your concern in a timely manner. 

Coast Professional, Inc. strives to provide superior customer service with every consumer contact. It is important to Coast to help consumers, and we understand that from time to time consumers have a desire to file a complaint or speak to someone different regarding their account. We strive to provide professional and timely communication while operating with the highest ethical standards within our industry. 

For a Coast representative to address your concerns in a timely manner, please complete the form below. While it is our top priority to address each concern as quickly as possible, please understand that in order to be compliant with state and federal laws, we are unable to discuss any detailed account information or answer questions via email. Coast will contact you either by phone or by certified mail, it is important that you provide us with your most accurate contact information. 

To report a concern to a quality assurance representative, please feel free to contact the Quality Assurance Department toll-free at 1-800-963-1295 during the times below. 

Monday -Thursday, 8:00am – 5:00pm EST 

Friday, 8:00am – 4:30pm EST 

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