FOR IMMEDIATE RELEASE
Contact:
Brooke Singletary, Vice President of Marketing & Government Relations
Coast Professional, Inc.
4273 Volunteer Road
Geneseo, NY 14454
Main: (800) 231-0225
Direct: (318) 307-9856
Fax: (866) 682-1915
Email: bsingletary@CoastProfessional.com
Web: www.coastprofessional.com
Coast Professional, Inc. Announces Joint Venture Strategic BPO Solutions
GENESEO, NY (January 8, 2025) – Coast Professional, Inc. (Coast) is pleased to announce a Mentor Protégé Agreement (MPA) Joint Venture with Vitalizing Business Solutions, Inc. (VBS) named Strategic BPO Solutions, LLC. The partnership is a Small Business Administration (SBA) approved MPA with Coast participating as the mentor and VBS as the protégé. Strategic BPO Solutions’ focus is on transforming business process outsourcing and contact center operations by leveraging innovative strategies and advanced technologies to meet the evolving needs of clients while delivering exceptional service and support to help organizations achieve their operational goals efficiently.
Strategic BPO Solutions enters the market with more than 56 years of combined experience managing contact center contracts. With VBS’s certifications as a Women Owned Small Business (WOSB), this Joint Venture helps clients meet their socioeconomic spending goals while leveraging the expertise and past performance of both Coast and VBS, each with extensive experience as federal contractors. Strategic BPO Solutions specializes in advanced call center operations, back-office processing, consultative support for both government and private contracts, customer care, issue resolution, administrative resolutions, appointment scheduling, payment processing, and contact center services.
About Vitalizing Business Solutions
VBS empowers organizations to revolutionize their processes and strategies through expert guidance in business process management, program and project management, risk management, and supply chain logistics. By leveraging advanced technologies and industry best practices, VBS implements continuous improvement services that boost productivity, enhance quality, and reduce costs. Their comprehensive range of solutions includes acquisition and administrative support, business analysis, process re-engineering, and extensive training and development. With a steadfast commitment to quality, VBS received an “Exceptional CPARS” for services, schedule and management in FY22 & FY23. Discover more about VBS at www.vitalizebus.com.
